Key Purpose of the Apprenticeship
Supply Chain Warehouse Operatives play a vital role in ensuring goods are received, stored, processed and dispatched efficiently, safely and accurately. Working within warehouse and logistics environments, they support the smooth flow of products through the supply chain, helping organisations meet customer demand and maintain high levels of service.
Apprentices develop a broad range of practical, technical and professional skills, including stock control, goods handling, warehouse operations, health and safety, and quality standards. They learn how to use warehouse systems and equipment effectively while contributing to operational efficiency and productivity.
The role requires strong attention to detail, organisation and a commitment to safe working practices. Warehouse Operatives are responsible for maintaining accurate records, handling goods correctly and ensuring processes are followed consistently to minimise errors and support business performance.
Throughout the programme, apprentices build confidence in working both independently and as part of a team. They develop communication, problem-solving and customer service skills, enabling them to collaborate effectively with colleagues, suppliers and customers.
Supply Chain Warehouse Operatives are expected to demonstrate professionalism, reliability and a positive approach to learning and continuous improvement. The programme provides a strong foundation for progression within warehousing, logistics and the wider supply chain sector.
The Course Structure
This apprenticeship is delivered through:
- Interactive workshops
- Regular webinars
- Quarterly workplace performance reviews
- Online assessments
Read more about our innovative approach to teaching and learning on our Apprenticeship Training page.
Skills Coaching
Each apprentice is supported throughout the programme by a dedicated Skills Coach, providing tailored guidance, structured development and ongoing support to ensure successful progression and application in the workplace.
Find out more about how this works here.
End Point Assessment (EPA)
This programme is continually assessed by our Tutors and Skills Coaches throughout the apprenticeship. The final End Point Assessment (EPA) typically includes a practical assessment within the workplace, supported by questioning and a professional discussion, enabling apprentices to demonstrate their knowledge, skills and behaviours in a real working environment.
Duration
10 months, plus 3 months end point assessment
Level
Level 2
Where?
Delivered remotely, or for closed cohorts at a location of the employer's choosing
Supply Chain Warehouse Operative Course Content
Workshop
Health & Safety
This workshop focuses on health and safety within the workplace and the regulations relevant to your role and organisation. You will explore how to undertake risk assessments and how to apply safe working practices at all times.
Organisation & Environment
This workshop explores the efficient use of resources and the impact the sector has on the environment. You will also establish how to select and prepare materials to support the environment and sustainability within organisational procedures. You will understand procedures around equity, diversity and inclusion within the workplace and how to follow the organisational rules around this.
Receiving and Dispatching Goods
This workshop focuses on the procedures of receiving and dispatching goods and how you follow these in line with organisational procedures.
Selecting & Storing Goods
This workshops explores the safe selection and use of tools and how to handle them in line with your job role and organisational procedure.
Recording of Information
In this workshop we will fully explore the use of information technology systems throughout the supply chain process. This session looks at how to operate data information in line with organisational procedures and cyber security and GDPR.
Stock Control
This session focuses on quality control in stock taking. You will explore how to report and escalate if required in line with your job role and organisational procures.
Teamwork & Communication (Theatre-Based Learning)
This theatre-based learning session focuses on the skills and behaviours needed to communicate and work effectively in a supply chain context. Learners will work with our actors to explore how to communicate professionally with a variety of stakeholders at all levels in a variety of situations.