Improvement Technician Apprenticeships
Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.
Typically, Technicians work as a member of an operational team to resolve problems – preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance. Typical activities include:
- Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls
- Initiating and facilitating improvement activities through to confirmed resolution
- Providing local expertise in business improvement methods and basic tools to team
Read more about the course content below…
Duration
13 months of study, assignments and assessment
Level
Level 3
Qualifications Included
Successful apprentices will also gain a level 3 Improvement Technician Apprenticeship Standard
Where?
At your business address, online and / or at our London HQ
Business Improvement Techniques Course Content
Taught Workshops
Induction Workshop
Enrolment to Apprenticeship
Workshop 1
The first Improvement Technician session is all about introducing learners to the programme. We complete the formal enrolment paperwork, demonstrate the online learning environment, take learners through the programme in detail giving an overview of each workshop. Participants meet the skills coach that will be supporting them throughout the programme and will begin to develop their personal development plan.
Workshop 2
This half day workshop focuses on identification of problems, exploring different tools to use, and looks at methods to support prioritisation of solutions.
Workshop 3
This workshop explores how to select, plan, manage and scope improvement projects. We’ll work through a clear methodology to support identification of milestones, management of risks and establishing of clear objectives to define project success.
Workshop 4
Part one of our Principles and Methods workshop focuses on the Six Sigma methodology of business improvement, including frequently used tools for process mapping and analysis such as SIPOC.
Workshop 5
Part two of our Principles and Methods workshop focuses on the Lean Management methodology of business improvement
Workshop 6
This half-day workshop introduces a suite of project management tools to support the successful management of improvement projects.
Workshop 7
This workshop looks what makes teams effective and the necessary skills and behaviours to work in a successful team, with a particular focus on communication.
Workshop 8
This workshop examines the acquisition of data and explores tools and methods for effective data analysis
Workshop 9
This half day workshop, followed by a skills coach led session around the End Point Assessment, looks at the analysis of capability and sustainability, exploring success measures and sharing of best practice.
Masterclasses
Masterclass
Our first session kicks off with a masterclass about the need for business improvement techniques and why they’re relevant for modern organisations. We follow this with our first workshop which looks at how to identify customer needs and work within legislative requirements.