Improvement Technician Apprenticeships

Improvement Technician Apprenticeships

Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.

Typically, Technicians work as a member of an operational team to resolve problems – preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance. Typical activities include:

  • Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls
  • Initiating and facilitating improvement activities through to confirmed resolution
  • Providing local expertise in business improvement methods and basic tools to team

Read more about the course content below…

Apprenticeship Levy Recovery Value: £4000


13 months of study, assignments and assessment


Level 3

Qualifications Included

Successful apprentices will also gain a level 3 Improvement Technician Apprenticeship Standard


At your business address, online and / or at our London HQ

Business Improvement Techniques Course Content

Taught Workshops

Induction Workshop

Enrolment to Apprenticeship

Workshop 1

The first Improvement Technician session is all about introducing learners to the programme. We complete the formal enrolment paperwork, demonstrate the online learning environment, take learners through the programme in detail giving an overview of each workshop. Participants meet the skills coach that will be supporting them throughout the programme and will begin to develop their personal development plan.

Workshop 2

This half day workshop focuses on identification of problems, exploring different tools to use, and looks at methods to support prioritisation of solutions.

Workshop 3

This workshop explores how to select, plan, manage and scope improvement projects. We’ll work through a clear methodology to support identification of milestones, management of risks and establishing of clear objectives to define project success.

Workshop 4

Part one of our Principles and Methods workshop focuses on the Six Sigma methodology of business improvement, including frequently used tools for process mapping and analysis such as SIPOC.

Workshop 5

Part two of our Principles and Methods workshop focuses on the Lean Management methodology of business improvement

Workshop 6

This half-day workshop introduces a suite of project management tools to support the successful management of improvement projects.

Workshop 7

This workshop looks what makes teams effective and the necessary skills and behaviours to work in a successful team, with a particular focus on communication.

Workshop 8

This workshop examines the acquisition of data and explores tools and methods for effective data analysis

Workshop 9

This half day workshop, followed by a skills coach led session around the End Point Assessment, looks at the analysis of capability and sustainability, exploring success measures and sharing of best practice.



Our first session kicks off with a masterclass about the need for business improvement techniques and why they’re relevant for modern organisations. We follow this with our first workshop which looks at how to identify customer needs and work within legislative requirements.

Hawkins \ Brown Architects

“From the outset we were provided with clear information and the support we received from the team was excellent”

Anthea Corridon, HR Advisor, Hawkins \ Brown Architects

Pendragon Group

“LCoAT are Apprenticeship Levy experts and have helped us design, plan and implement an apprenticeship programme that delivers the skills we need as part of our wider workforce development strategy.”

Nigel Blackburn, Pendragon Group

DB Cargo

“The Apprenticeship College deliver training that is hugely beneficial to our business goals and ambitions. Their Continuous Improvement and Leadership and Management programmes are delivered by great trainers and we are beginning to see real changes in how our staff carry out their duties”

Josie Pugsley, Professional Development Manager, DB Cargo


From the moment LAC sourced and tailored the apprentice to suit the needs of our business through to the ultimate graduation and full time hiring of them, LAC have supported each part of the program at all key stages of their development. The mix of a broad yet detailed academic approach they take coupled with the learning in the real business environment is one of the most effective ways to grow young people within any industry.

Shaun Maroney, Operations Manager, Haworth UK Ltd

Hawkins\Brown Architects

We had a very positive experience working with The London Apprenticeship Company. From the outset we were provided with clear information and the support we received from the team was excellent. We found they had a wide range of well prepared and eager candidates and ultimately we found an apprentice who suited our needs very well. We are happy to report our apprentice has grown to be an integral part of business.

Anthea Corridon, HR Advisor, Hawkins\Brown