Influencing Skills

Influencing Skills

The ability to persuade and influence is one of those key skills that we use every day both inside and outside of work. We all have our preferred approaches, which come very naturally.

Designed for teams with a non-sales focus, we explore the art of influencing and identify techniques to drive your own personal success. This course provides an understanding of the dynamics of influencing people, expanding your sphere of influence and negotiating.

Using ted actors, participants get the opportunity to practise a variety of tools and techniques.

Learn more about ted Learning and how our theatre-based approach to learning and development is built into our apprenticeship programme, or read through the course details below…

Course Information

Who is the Course For?

Employees who want to improve influencing skills

How Long is It?

It's a one day workshop


We run this course at your business address


Costs are variable but average £208 per delegate with 12 participants

Course Details

Why Do the Course?

This course is for any employee who wants to improve their influencing skills to achieve better results.

Do you often get told “no”? Do you find it frustrating when people don’t do what you ask them?

If you’ve answered yes to these questions then this course is definitely for you. Our session will focus on understanding the behaviours that will increase your power of influence.

We will explore the psychology of influence, how to develop sustainable win-win relationships and specifically how to influence for productive profitable outcomes.

We will look at three key models of influence that will greatly increase the results you want when working with others.

What is It?

The course will explore best practice in ethical influence. You will use current situations to develop your skills, assessing where you could benefit from increasing your power of influence. Influencing without authority is a multi-factorial approach and we will provide you with the approaches that work brilliantly and look at the reasons why other approaches constantly fail.

What Will I Do?

Having attended our Influencing Skills Course, you will have an increased understanding of what motivates people to take action.

The session will help to build your confidence and ability to plan all your forthcoming interactions with peers, managers, direct reports, key stakeholders and any other contacts you need to influence at work.

Course Objectives and Outcomes

What we Explore

The course will be delivered in a highly interactive, practical way. Whilst there will be some theory, the majority of the time will be spent actually practising your approach.

We will look at theory, some models of influence and how to have maximum impact by ensuring your body language and voice are congruent with the message you are trying to deliver.

During the course of the day we will explore:

What is Influencing?
Positional power
Influencing without authority
Beliefs about influencing
Common mistakes
Planning to influence
Body language & Influencing

What You Will Learn

Having attended our Influencing Skills Course you will have explored:

Developing your influencing approach
Identifying situations both internally and externally that are dependent on your influencing skills
Growing in confidence and improving your own personal effectiveness when in influential situations
Exceptional Communication skills to use when influencing
Body language, positive language and tone of voice
The three key models of Influence


Your takeaways will include:

Self- management tools
The ability to ensure that you are able to choose your response to situations
Ways to motivate other
Understanding the key factors that motivate people will enable you to plan your approach to individuals. Motivation is a complex topic we will help you to adopt a flexible approach to ensure you are a successful influencer
Stakeholder mapping
Knowledge is power, knowing all of the stakeholders and their needs will assist you in your quest to influence the outcome so hit objectives and KPIs
Real life planning
Looking at your next project or interactions that require you to influence, you will spend time planning your options and approach to the situation

Hawkins \ Brown Architects

“From the outset we were provided with clear information and the support we received from the team was excellent”

Anthea Corridon, HR Advisor, Hawkins \ Brown Architects

Steinhoff Retail UK

“Working with ted Learning has been a fantastic journey. They listen, research and go above and beyond to ensure that their approach matches wholeheartedly with that of the business need”

Vicki Anderson L&D Manager at Steinhoff Retail UK

Pendragon Group

“LCoAT are Apprenticeship Levy experts and have helped us design, plan and implement an apprenticeship programme that delivers the skills we need as part of our wider workforce development strategy.”

Nigel Blackburn, Pendragon Group

DB Cargo

“The Apprenticeship College deliver training that is hugely beneficial to our business goals and ambitions. Their Continuous Improvement and Leadership and Management programmes are delivered by great trainers and we are beginning to see real changes in how our staff carry out their duties”

Josie Pugsley, Professional Development Manager, DB Cargo


From the moment LAC sourced and tailored the apprentice to suit the needs of our business through to the ultimate graduation and full time hiring of them, LAC have supported each part of the program at all key stages of their development. The mix of a broad yet detailed academic approach they take coupled with the learning in the real business environment is one of the most effective ways to grow young people within any industry.

Shaun Maroney, Operations Manager, Haworth UK Ltd